Improved Customer Service & Visibility for Australian Leak Detection

Australian Leak Detection was established in early 1974 by Richard Rennick. Since then, Australian Leak Detection have become well known for utilising the most innovative electronic leak detection equipment to locate leaks from concealed plumbing systems to swimming pools and cracks.

New business owner Jye Myers implemented Verizon Connect WORK to update outdated processes. Since, Australian Leak Detection have improved day-to-day business operations.

Verizon Connect WORK Is Better Than A Paper System

Australian Leak Detections move to a digital system was sought because the manual pen to paper system previously in place was too hard to manage.

Jye Myers implemented Verizon Connect WORK to improve efficiency.

“The old paper-based system was very time-consuming. When I bought the business, I knew I wanted Verizon Connect WORK straight away and it has just made things so much more efficient,” explains Jye Myers, owner at Australian Leak Detection

Customer Service Improves with Verizon Connect WORK

Australian Leak Detection strives to provide courteous, professional, and prompt customer service, which is made easy with Verizon Connect WORK.

“The system is handy if you have a customer calling up wondering how far the worker is, you don’t have to call them up, it’s been good,” explains Jye Myers, owner at Australian Leak Detection

Australian Leak Detection customers have peace of mind as they can immediately provide regular and accurate ETA updates.

“It also saves time if the customer has a question about a particular job, you can just search it up and find all the relevant documents. It definitely is easier to look up information,” explains Jye Myers, owner at Australian Leak Detection

Verizon Connect WORK Makes Business Easier

For Australian Leak Detection, implementing Verizon Connect WORK is a decision they’d never regret. Now, Australian Leak Detection have a job management system, which provides the tools to help their workers complete jobs and save time in their business.

“Verizon Connect WORK has saved us time. We love the system because it’s not hard and everyone in the office can use it,” explains Jye Myers, owner at Australian Leak Detection