Satisfy your customers

Organize your people, vehicles and equipment to fulfill any job requirement with Verizon Connect software. Configure a variety of settings to control when and how work is done to comply with even the most complex Service Level Agreements (SLAs.) See your satisfaction ratings soar as efficiently, and cost effectively, as possible.

• Provide accurate time windows
• Ensure worker qualifications
• Assign appropriate vehicles and capacities
• Security clearance
• Frequency

Use our solutions to tailor your customer support and instructions for technicians. Our handy tools let you store notes for specific customer requests and include them with driver route information. Whether you want to remind a worker to cover a fish bowl before spraying chemicals or let a driver know where to find the keys to a forklift, we make it easy to do the little things that make each customer happy.

Create special routes for your customers, specifying frequency, driver and time windows. Deliver what you want—when you want—making arrangements as timely and convenient for your customers as possible. Meet the various demands of specific businesses, such as hitting the strict delivery time requirements of many food and beverage customers.

Take care of unplanned and urgent customer needs without major disruptions to your day’s agenda with dynamic scheduling tools from Verizon Connect. We let you add new jobs as they come in, assign the appropriate drivers and determine ETAs at customer locations, automatically reorganizing existing jobs and minimizing their interference with your regular plans.