Data-Basics

Overview

The Verizon Connect Reveal integration with Data-Basics provides everyone from dispatchers to executives with a more complete view of the field. This helps to improve decision-making, reduce costs and increase daily productivity. The integration enables Data-Basics technician information and assignments to synchronize with Verizon Connect Reveal to promote reduction in manual data entries across solutions. Additionally, work orders from Data-Basics populates in the Reveal work order features.

Benefits

• Help shorten response times by easily locating and dispatching the closest technician to a job.
• Streamline scheduling by keeping updated technician information across backend solutions.
• Help reduce disruptions to your technicians by minimizing check- ins.
• View work order status updates on the Live Map to help dispatchers be in-the-know.
• Get an enhanced picture of the time spent on-site with a quick dashboard and reports that compare work order status information with GPS data.

Features

• Optimize dispatching by leveraging the Find Nearest technicians to jobs and work order information side-by-side.
• Customize work order icons to show job information on the Reveal Live Map.
• Gain deeper insights with the Reveal integrated reporting suite that compares technician work order information with vehicle GPS data.
• Update driver records between solutions and assign technicians to vehicles.