ServMan
The Verizon Connect integration with ServMan provides a complete view of the field by integrating fleet-related data to help improve decision making, improve costs and increase overall productivity.
Category:
Field Service Management
Solution type:
Integration
Required software:
Verizon Connect Reveal
Supported region:
United States
Language:
English
By:
ServMan
Overview
The Verizon Connect Reveal integration with ServMan provides everyone from dispatchers to executives with a more complete view of the field. This helps to improve decision-making, reduce costs and increase daily productivity. Additionally, work orders from ServMan populate in the Reveal work order features.
Benefits
- Help shorten response times by easily locating and dispatching the closest technician to a job.
- Help reduce disruptions to your technicians by minimizing check-ins.
- View work order status updates on the Live Map to help dispatchers be in-the-know.
- Get an enhanced picture of the time spent on-site with a quick dashboard and reports that compare work order status information with GPS data
Features
- Optimize dispatching by leveraging the Find Nearest technicians to jobs and work order information side-by-side.
- Customize work order icons to show job information on the Reveal Live Map.
- Gain deeper insights with the Reveal integrated reporting suite that compares technician work order information with vehicle GPS data.
Partner
ServMan Enterprise Software is designed specifically for the service industry. It can be tailored to fit a business’s requirements through user configurable screens, processes and reports.